I agree it’s a good idea to stick to system requirements but doing this does not guarantee anything.
I bought a nVidia 8800GT video card for CS3 because Adobe said they preferred nVidia. Premiere Pro, After Effects, Photoshop & Lightroom all have their individual problems with this card.
I realize my post doesn’t really help the OP but the statement “Whoever built your systems should have read the system requirements posted by Adobe.” reads pretty definitive.
Jim