[Jessica]

Thanks for the help, but I’m not getting on well at all.
I tried saving the settings with different names and making new ones.
Everytime I open the export dialogue box in Media 100 ‘none’ is all that is ever listed under settings.
And I think we’ve messed it up even more. In an attempt to reorganize we moved the cleaner folder on our harddrive into the applications folder on the same drive. Now no matter what I do in media 100, even if cleaner is already open, which worked before, I can not get my program to export to cleaner. So we moved the cleaner folder back to its previous location on the harddrive and still no luck. Exporting to cleaner only gives me the error message, must be 5.0 Pro or later. We have 5.1.
So I tried reinstalling Media 100. And I still get the same error message. I’m worse off now than the last time I posted. Very frustrating.

[Jessica]

I have done that and it works better but still not correctly. I copied the cleaner settings folder from the old installation into the new one, but cleaner will not acknowlege any of the settings when I chose ‘export to cleaner with settings.’ Exporting to cleaner direct works, but only if I open cleaner separately first. Once in cleaner all my settings are there to choose from, but its not the simple three click process it used to be. Any thoughts?