[Jeremy Collins]

Hi Rafael,
Thanks for the response. I attempted that workflow, however, it didn’t work. During the render in Compressor, the file stopped and reported this “Status: Failed – 3x Crash Service Down”.
Thanks again for the suggestion and have a great day!
-Jeremy

[Jeremy Collins]

Hi John,
Thanks again for the reply. I attempted that workflow, however, it didn’t work. During the render in Compressor, the file stopped and reported this “Status: Failed – 3x Crash Service Down”.
Thanks again for the suggestions and have a great day!
-Jeremy

[Jeremy Collins]

Hi John,
Thanks for the compressor tip!

I have NOT taken the corrupted footage, created a self-contained QT file, then tried exporting that as H.264 in Compressor.

I did export a reference QT and then tried to render that in Compressor as H.264 and it stalled at 81%

I also tried exporting a corrupted piece out as a self-contained QT file then tried rendering that out as H.265 within FCP.

Do you think I should attempt this workflow, or based on the other tries it probably won’t work?

Thanks again!

[Jeremy Collins]

From someone else’s suggestion, I took the last 15 minutes of the film, copied them into a new sequence, rendered that sequence, and then exported that out as a self-contained QT file under current settings. It exported perfectly. I then took this new QT file, placed it in a brand new sequence and attempted to export it with the H.264 codec and the settings I am trying to accomplish. It crashed.

I don’t get it! It’s new media, why is it still crashing?! I am completely lost and out of ideas now. I am considering uninstalling and reinstalling FCP, but I’m afraid something with get messed up with the updates and so on. Any ideas are GREATLY appreciated!

[Jeremy Collins]

John,
Per your recommendation, I took the last 15 minutes of the film, copied them into a new sequence, rendered that sequence, and then exported that out as a self-contained QT file under current settings. It exported perfectly. I then took this new QT file, placed it in a brand new sequence and attempted to export it with the H.264 codec and the settings I am trying to accomplish. It crashed.

I don’t get it! It’s new media, why is it still crashing?! I am completely lost and out of ideas now. I am considering uninstalling and reinstalling FCP, but I’m afraid something with get messed up with the updates and so on. Any ideas are GREATLY appreciated!

[Jeremy Collins]

Thanks for the tip John, I’m about to try giving it a-go. In the meantime, I tried this (a suggestion from another user):

I took a 4 minute section that was causing FCP to crash upon render, exported that as a reference QT file, put that in Compressor and it worked great.

So I exported the entire film as a Reference QT file, put that in Compressor and started to render. However, after days of rendering, it’s been stuck at 81% for at least a day now.

Any ideas? I am seriously losing my mind.

[Jeremy Collins]

So I took a 8 minute section that was causing FCP to crash upon render, exported that as a reference QT file, put that in Compressor and it worked great.

So I exported the entire film as a Reference QT file, put that in Compressor and started to render. However, after days of rendering, it’s been stuck at 81% for at least a day now. Any ideas?

[Jeremy Collins]

Thanks Brad,
I’ll give it a shot and post my results.

[Jeremy Collins]

Oh and I’ve deleted all render files and re-rendered and still had problems.

So again, here are my conclusions:

-It occurs in the last 15min of the film
-Only occurs to video, not audio
-Only to H.264 codec
-Doesn’t matter what the bitrate is at
-Deleting old render files doesn’t fix it
-Trashing Prefs and resetting permissions doesn’t fix it
-First noticed it after I tried rendering after my previous got killed due to a power loss in the house

Hopefully this will click for someone, or someone will have ideas to try to get this to resolution. Thanks again, I look forward to hear from you experts!

[Jeremy Collins]

So, I’ve now spent weeks on this and still can’t figure it out and it’s driving me insane, everything is waiting for these renders! Here is my new information:

After breaking apart, rendering, seeing if it crashes, cutting that in half, rendering that, seeing if it crashes, etc., I’ve determined that the problem is happening in the last 15 minutes of the film.

I’ve been rendering with these attributes:
Compressor: H.264
480 x 270
2000kbps bitrate
AAC audio

I took that section of the film that was crashing on rendering and rendered just the audio and it worked fine. Then I rendered just the video and it crashes, so I’ve determined it is the video.

I tried rendering at a different bitrate with the H.264 codec and it crashed during render again.

I also just rendered with two different other video compressors: ProRes 422 HQ and HDV 1080p24 and both rendered that section of the film fine.

This would leave me to believe that it is the H.264 codec at that one section of film crashing. Any idea why this might be, or how I can fix it?

Please help, I am on my knees begging and praying at this point! Thanks in advance!

-Jeremy