Replies – Forums – Jeremy Cole

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Jeremy Cole
July 8, 2010 at 3:10 am in reply to: io analog audio problem

Yes, I tried all those good suggestions prior to asking the question here. I ran out of ideas.

When I first got the box, I updated the firmware.

I just uninstalled the drivers and the control app using their uninstall utility, then rebooted the computer and reinstalled the drives and the app. I powered everything down and then powered it back up. The results all always the same. I can capture video only, but audio does not preview until I rewind the BETA tape, and then put it back in play mode and then the motorboating starts again and won’t stop until I exit out of the log and capture utility.
Jeremy Cole
July 8, 2010 at 2:48 am in reply to: io analog audio problem

Yes, it did when I first set it up. Then I didn’t use it for a bit and now it has the audio issue. I did nothing to change it except pull out the Macbook Pro from the setup and then put it back.
Jeremy Cole
June 5, 2009 at 11:51 pm in reply to: Sorenson Squeeze and wmv

Just got the following note from Jeff Udall, Technical Support for
Sorenson Squeeze:

“Unfortunately the WMV presets in Squeeze using the WMA audio codec have a bug which will crash Squeeze on some computers. We are working on a fix but are unsure of when it will be available.

You can use the Flip4 Mac WMV Studio Pro HD plug-in in Squeeze as well for WMV export. You can purchase Flip4 Mac WMV Studio Pro HD here: https://dynamic.telestream.net/buy/buy-flip4mac-wmv.asp

You do not need Flip4Mac if you install Squeeze on a PC. You can use the same serial key used when installing Squeeze on your Mac.

You can get the PC version of the Squeeze installer here:
https://www.sorensonmedia.com/downloads/

Let us know if you have any further questions”
Jeremy Cole
June 4, 2009 at 10:09 pm in reply to: Sorenson Squeeze and wmv

The same.

Just reloaded Sorenson with no files loaded and noticed that as it loaded the following errors in the Console:

6/4/09 6:04:35 PM [0x0-0x1e01e].com.sorenson.Squeeze[342] Thu Jun 4 18:04:35 compressions-mac-pro.local Squeeze[342] : CGBitmapContextGetData: invalid context
Jeremy Cole
June 4, 2009 at 9:50 pm in reply to: Sorenson Squeeze and wmv

Tried using a different move source. Encoded fine.

Then went into the console messages and saw the following error messages:
6/4/09 5:43:42 PM [0x0-0x16016].com.sorenson.Squeeze[259] Thu Jun 4 17:43:42 compressions-mac-pro.local Squeeze[259] : CGBitmapContextGetData: invalid context

Then went and reloaded QT 7.5.5. Tried to encode the mov again that crashed Sorenson. It crashed again with the following console error message:
6/4/09 5:43:45 PM [0x0-0x16016].com.sorenson.Squeeze[259] WrongContentLength

Any idea what this means?.

Does look like there is a source QT problem.
Jeremy Cole
June 4, 2009 at 8:38 pm in reply to: Sorenson Squeeze and wmv

Well tried 8 bit uncompressed and it too crashed Sorenson, almost immediately.

I have yet to hear from Sorenson today. Usually, they get back to me in the morning if I leave a message in the evening. They must be busy!
Jeremy Cole
June 4, 2009 at 5:49 pm in reply to: Sorenson Squeeze and wmv

Answer to your questions:
Apple Animation (Little Endian).

I have tried a number of data rates for wmv, VC-1, in Sorenson with the same result.