[Jeremy]

Hi Mike,
Thanks for your help thus far. There cannot be anything wrong with the camera and cable as they are the same ones that I use on my desktop. I was also mistaken about that Direct3D business. My Desktop does have the little “using Direct3D” caption (although I swear it didn’t before!) and it works fine.

I can’t get the “shift-ctrl” thing to work. Nothing happens when I hold these keys down on booting Pro.

I’m fairly sure, now that you are also somewhat stumped, that its some sort of ASUS hardware issue. I guess I’ll live with it unless you have any last-minute revelations!

Cheers,
Jeremy

[Jeremy]

Nope, that doesn’t work either. It has the same problems as previously described.

[Jeremy]

Thanks for your quick reply Mike. There are no other firewire devices. The camera is set up correctly for DV-in and VTR. However, I cannot play the timeline to my camera with audio… and here’s is the interesting part:

my desktop computer (which is really old and slow) exports perfectly with the same version of Pro and the same camera (can play the timeline fine as well). My notebook, in the playback settings menu says “Using Direct3D” while the desktop does not (it is just blank). With Direct3D, it cannot do playback to DV and Desktop (video or audio). I disabled Direct3D by moving my video card’s (mobile Radeon x600) harware acceleration slider to zero. Now the playback setting says that its using Microsoft’s GDI. And now the timeline will playback to both DV and Desktop as long as the audio is coming out of the computer. So, still no audio on tape export or by just playing the timeline. I tried this on both the internal and PCMIA firewire ports.

Two more interesting things before I pass the troubleshooting ball to your court again.

1. If I disable Direct3D, restart Pro, change playback settings to both DV and Desktop, and set Audio to DV: I have the same problems as before, I press spacebar and the timeline just won’t play. Then, I unplug and plug back in the firewire cable. The first time I hit spacebar, only the desktop plays the timeline. I stop and replay the timeline again. Both the Desktop and DV play the timeline for about 1 sec (with audio!
) and then it abrupty stops.

2. Why would my desktop have no words in the playback setting where my notebook either has “Direct3D” or “Microsoft GDI” displayed? I assume the Microsoft GDI is the default, so why wouldn’t my desktop have that displayed? Is there anything else you can think of to disable?

Thanks for any solutions in advance,
Jeremy

Note: As a temporary work around, I am exporting to an uncompressed movie, sending the file to my desktop, and exporting to tape there. However, this is grossly time-comsuming and generally a pain.