[Jelliman]

Seems like the development for Media100 is always spent on bringing out new products instead of just improving what’s already out there. I just upgraded to HD which is nice, but still full of bugs. I’d sure like to know that if I purchase Platinum Support in the future that I will get my money’s worth as in the past, the idea of getting free upgrades (which were seldom) was a painful and useless purchase.

The old days of Media100 had way too many products (Media100QX, LE, LX, XE, XR, XS, etc) and just talking with our sales reps, we could tell that it was too hard to keep them apart- what you were getting for what level. I know there are price points to hit, but KISS (keep it simple stupid) theory always rings true.

Jonathan