[Jeff Driscoll]

I’ve been on the phone back and forth and we found the option – it wasn’t on the TV, it was actually on the DVD player. Her setups were on 4:3 pan & scan and when she changed it to 16:9 it worked perfectly! My setups are on 4:3 letter box, but I think those two are the same thing.

Thanks so much to both of your for your assitance!

Merry Christmas, Happy Holidays!

[Jeff Driscoll]

“- I assume that you have positioned the text inside the title safe area for 16:9? I believe the title safe area for 16:9 is even higher % than it is for 4:3.”

When I go into title designer, there are gray box outlines – two of them. I assume these constitute the “title safe” area? I have placed all my titles so they fit within the smallest of the two boxes but they’re still getting cut off.

“- On the majority of widescreen TVs, there is an option to play video back at 4:3, 16:9 (stretching 4:3 content or displaying 16:9 at the proper aspect ratio) and zoom mode (which will zoom a 4:3 image to make it fill the entire 16:9 display). If this display setting isn’t set correctly when your DVD is played, this could also cause the problem you have reported.”

I’m going to have her look into this and see. Is it something that the people will have to switch back and forth when they want to watch this project compared to a regular DVD?

Thanks

[Jeff Driscoll]

I don’t know the model of the camera right now, but it doesn’t matter. The project I did as I mentioned above where the person talked to me about the problem was done in premiere just using still images and title designer files. It worked fine for me, but on two DVD players that she tried it on it cut off edges and tops.

I’m not sure how to describe the problem more. I render the file directly on a DVD and I go play it – on the player I have/tested it on it works fine and looks just like it does on the computer when I made it. But on some DVD players, it’s cropping left and right and apparently the top and bottom as well. For example, I have text at the beginning that reads “Happy Anniversary” across one line, but sometimes it cuts off the “Hap” and the “ary” and she just mentioned that “some heads were cut off” at the top of the pictures.

Thanks
-Happy Holidays