[Jason Tan]

I had this problem before. It just stop rendering at a specific timing. I’m not sure if you had the same problem but let me tell you mine.

I don’t use video footage, all files are created in photoshop and illustrator. Due to my little knowledge, i imported a .psd file which is so huge that after I placed on the composition it is way out, I did nothing and just shrink it. Turns out the rendering will just stop at certain timing.

Solution: I did a mask over my the .psd file and solve the problem

[Jason Tan]

Hi Walter,

Thank you for taking time answering my questions.

Yes, you are right. I m on multiple screens and each screen is 1366×768 pixel in size. I have deliver the media to every screen

Im currently using this system
https://www.samsunglfd.com/software/magicInfo_pro.do

Last but not least, what is a 4K footage ?

[Jason Tan]

Hi Bogie, meaning to say that the playback is not powerful enough? any idea where can i get a good playback programme ?