[Jasmine Christmas]

Hi Steve,

Thank you for your post. I’ve been in contact with Maxon and received a not very helpful email stating that I can only get R16 but also that I most certainly won’t be able to run it. I’m unsure where to turn especially since that ebay seller was not kind enough to give me the first 11 digits of the serial number for his version of R12.

I will however, make sure I learn more about transferring licenses as we do need this to be up to scratch.

All the best,
Jasmine

[Jasmine Christmas]

That’s a great idea, I’ll give that a shot! Hopefully they’ll take pity on me and my ancient operating systems. Thank you.

Jasmine

[Jasmine Christmas]

Hi Jordan,

Thanks so much for taking the time to look, that’s very kind. I’ve sent a message to the seller to get some more details and I’m awaiting a response. That is essentially, as far as I can see, my only option! Hopefully it’s all legit and problem solved but I’d love some alternative options as I’ve had some problems with ebay in the past.

I’m just surprised to discover that Maxon don’t allow you to purchase any backdated items from them.

[Jasmine Christmas]

I’ve just double checked and yes, they are still installed. They come up when I search for them and when I apply them to a solid they work but when used in the specific project it says they’re missing. I can’t identify the problem at all!

[Jasmine Christmas]

Thank you for clearing that up, Walter. That’s a really big help. Do you know why they would have stopped working now? They were used for this project without any prior problems but now it seems that all at once they it’s decided to ignore the plugins on three separate computers.