Forum Replies Created

  • Janis Bridges

    August 15, 2009 at 5:18 am in reply to: Priemere Elements 7 Totally Hangs on New Project

    Catalog, Catalog, where is the Catalog?

    That is the short version. Here is the long version as sent to Adobe “Support”:

    As mentioned, I’ve gone through the recommended kb404997 but it failed to correct the problem.

    The Adobe support person also recommended kb406241 for cleanScript. Alas, it appears that it is for CS4.

    Since another Adobe support person recommended a kb for PhotoShop let me again state that the product as issue is Premiere Elements 7.

    Again, although the issue first manifested after PE7 crashed toward the end of a session and an attempt was made to open the project again, it can also be manifested simply by starting a brand new project.

    The symptom is that, right after the new project appears on screen, the disk light goes really busy and when the application gui is clicked there is no response. It seems to me that it might be in some kind of initialization file that has been corrupted.

    The steps in kb404997 seem to address that issue but the problem persists.

    Recalling that Photoshop Elements 6 seems to have some effect on the files that Premiere accesses and suspecting there might be some other interaction issues,

    1.I uninstalled everything in the system that had the word “Adobe” in the title.
    2.Looking through the file system I then totally removed all remaining folders and files with “Adobe” or Premiere or Photoshop in the title. Curiously, even after uninstallation there were plenty of them.
    3.The system was restarted.
    4.Only Premiere Elements 7 was then installed.
    5.Upon instantiation, there was a message saying that ‘the catalog “Catalog” was created by a previous version of Premiere Elements”
    6.In two different attempts I replied in the two possible directions, one accepting the old catalog and one creating another. In both cases the error symptoms again manifested.

    But what an excellent clue!!!! After doing everything I could think of to be sure that there was nothing surviving the uninstall it was announced to me that the catalog “Catalog” was still around. I suspect this file, folder or whatever, called “Catalog” has become corrupted. I searched the entire machine for files and folders called “Catalog” There were some there but none in any Adobe folder.

    If you will be so kind as to tell me where that catalog “Catalog” is located I will rename it or delete it and I think there is a good chance of PE7 recovering.

    Thanks
    Janis Bridges

  • Janis Bridges

    April 9, 2008 at 4:04 am in reply to: Burning BluRay with Vegas & DVD Architect

    Thanks Ed, I think I see how that works.
    It does raise a couple of other questions:

    1. Will there be a time when DVDA is capable of importing an m2t file successfully?

    2. What other software is available at this time that can build a BluRay image with menues, etc?

    Thanks so much
    Janis

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy