[James Sheridan]

For anyone who’s interested, I just had a good talk with tech support at Atomos.

They have encountered this problem when the camera’s signal to an Atomos unit is interrupted due to:

1. A bad HDMI cable.
2. An SSD drive whose buffer gets filled due to a firmware issue with the drive, a malfunctioning drive, or a not-fully-compatible-with Atomos drive model.
3. A malfunctioning Ninja Flame.

The Atomos unit will stop recording if the signal is interrupted for any reason, including a full drive buffer, and then it will start recording again with a new clip.

[James Sheridan]

Gary – and anyone else –

Might you guys have any idea why my Sony A7Sii seems to stop recording and then immediately start new QT Files without me hitting stop and start? There is about 4 seconds of missing footage each time it does this, which is very frustrating in the edit.

I am recording 4k QT files not internally, but only to an Atomos Ninja Flame via HDMI cable. This same problem also happened when I was recording HD QT files to the Atomos Ninja Star via HDMI cable. Two totally different units, so it doesn’t seem like it could be an Atomos problem…

Gary, I see you mentioned the a7sii 30 minute file limit, but this doesn’t seem related. Some of the files cut off after less than that, and other files run for longer than 30 minutes. It seems like a random problem.

Would love any ideas on how to proceed in testing this, or suggestions of other resources or people to ask.

Thanks!

James
https://www.InterPositive.com