Forum Replies Created

  • Hein Potas

    April 20, 2017 at 10:14 am in reply to: Trapcode error, multiple computers with same serial

    Hi.
    I know this is old, but would you be able to tell me exactly which files you deleted? And where to find the shared folder?
    My RG plug-ins keep “remembering” my old serials. Even when inputting the new serials, it keeps replacing the new with the old.

  • Hein Potas

    November 10, 2016 at 8:25 am in reply to: Trapcode error, multiple computers with same serial

    Where is this “Shared Folder” you speak of?
    I’m trying to re-register my Red Giant products with a new licence, but every time I try to reinstall, the old serials are already there and submitting the new serial does nothing.
    Tried following your instructions but I cannot seem to locate this shared folder.

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