Thanks for your responses. So now the client has cancelled the project over my request to charge them for driving 140 miles round trip for a pre-production meeting.
Here’s their letter. I’ve removed the amounts for obvious reasons. Any thoughts?
As per our recent emails and conversation, thank you for taking time initially to propose your services for XXXXX. While were initially very impressed with your presentation, qualifications and experience, we are not comfortable moving forward from this point with your services. We had requested a face to face meeting at our office to “kick off” the work and we were promptly notified of an upcharge of $XXX for you to attend. This sent a very unfortunate message regarding the future working with you.
We did provide you, per the attached agreement, a deposit of XX% in good faith in the amount of $XXXX. Please remit a company check in the amount of $XXXXback to XXXXX by Friday, April 1, 2016.
Greg Ball, President
Ball Media Innovations, Inc.
https://www.ballmediainnovations.com