[Gary Beebe]

Hi – The Win7 (version home premium) was pre-installed on my new PC.

In the few days since I posted this problem, I have found no fix or workaround. I have tried all the suggestions made and have continued troubleshooting…but there is a finite limit apparently. I still can’t imagine that I’m the only person who has run into this.

Obviously, I’m at a standstill and unable to use PP2 so I really hope someone has an answer as to what is going on.

Thank you all once again!

[Gary Beebe]

Hi – I’m using win 7 home premium. I tried every one of your suggestions with compatibility modes, etc., also rolled back drivers and none of it allowed PP2 to boot past the error message about directsound drivers. Trying the troubleshooting mode I get a message that PP2 is “incompatible” …however, it worked perfectly until I did a reformat a few days ago. The audio drivers are the only change that was made, so assuming that was at least part of the issue, I uninstalled the Realtek drivers, installed the older ones and it still does not work. I am wondering if something in the registry is either corrupt or….dunno.

I cannot find any fixes re the message “sound card driver does not support directsound input”…. I really hope someone out there can help me resolve this problem. Thank you all! – Gary

[Gary Beebe]

Thanks for the input. When I first bought my current PC, PP2 worked without a glitch. Nothing has been changed other than updated audio drivers and a new reformat a few days ago, and as I mentioned in my 1st post, apparently Adobe installs a wrapper audio to make it compatible with a variety of sound cards or drivers, so I can’t figure out why, when it work fine, it now does not.

Odd, at least to me, that I have not found any on the adobe forum or in their knowledge base about this issue. Obviously there are other people using premiere pro 2 with Windows 7, 64 bit.

This problem literally makes using PP2 impossible. There has to be a fix.

Thanks again!