Forum Replies Created

  • Fitra Oyon

    November 23, 2010 at 4:50 am in reply to: FCP Crashes with AJA Video Ouput Plug-In error

    Hi there,

    Here are some suggestions:

    1) Make sure FCP has been upgraded to v7.0.3. Apple fixed a memory
    management (leak) issue in the last update. Also install the v8 Kona driver.
    2) Temporarily remove any third-party FCP plug-ins other than AJA from:
    /library/application support/FCP system support/plug-ins.
    3) Remove any third-party quicktime components other than AJA from:
    /library/quicktime/.
    4) If RAM was recently upgraded then temporarily uninstall and see if
    problem is cleared.
    5) Delete the Kona preferences:
    a) Go to: /library/preferences/ and delete all the com.aja.* files.
    b) Go to: /users/username/library/preferences/ and delete
    com.aja.KonaControlPanel.plist
    c) Reboot.

    Please stay in touch.

    Best regard
    Fitra

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