[Ethan Johnson]

I have the same issue with my Playback Settings being greyed out. Not only that, but my video does NOT play in the Reference window. Everything else works flawlessly EXCEPT the timeline video playback (sequence composite video playback). When I navigate through the MEDIA BROWSER, I can see my videos. I can also double click on my video and it will play in the corresponding [Source] window above. HOWEVER, when I bring that same video to my timeline and play the footage, I hear the audio but the video DOES NOT show up. [SEE ATTACHED PICTURE] I am using .MOV files coming from my Canon Mark II and Mark III. I do have some third party software installed for Adobe After Effects (Red Giant) but from my research that should not be an issue for this software. I have tried a number of fixes that I have found online:

1. Switching from GPU to Software only when starting PP also within the actualy program. This worked only once and never worked again.

2. Unistalled, Reinstalled, Upgraded, etc…

I am using the following system:

Toshiba Qosimo x875-7190 laptop
Windows 8.0 – 64 Bit
Graphics Processor Unit: GeForce GTX 670M [RAM 3 Gig] – OPEN GL
Quad core – 2.4 GHz Core i7-3630QM – Processor
RAM 32GB
Two 500 GB HDD 7200 RPM
Adobe Master Collection CS6
Premiere Pro CS6

On my computer I have the entire Adobe Master Collection CS6 and I have no problems out of any of the other programs…as far as I can tell. I have used Premiere before so I know it shouldn’t be doing this. As well as create a new sequence. I have tried a number of different ways of doing this but nothing seems to work. Could really use some help.

[Ethan Johnson]

I am having a very annoying problem with Adobe Premiere Pro CS 6 (PP). Everything works flawlessly on PP EXCEPT the timeline video playback (sequence composite video playback). When I play the footage in my timeline, I hear the audio but the video DOES NOT show up. [SEE ATTACHED PICTURE BELOW] I am using .MOV files coming from my Canon Mark II and Mark III. I do have some third party software installed for Adobe After Effects (Red Giant) but from my research that should not be an issue for this software. I have tried a number of fixes that I have found online:

1. Switching from GPU to Software only when starting PP also within the actual program. This worked only once and never worked again.

2. Un-installed, Re-installed, Upgraded, etc…

Here are specs to my laptop:

Toshiba Qosimo x875-7190
Premiere Pro CS6 [updated 6.05]
Windows 8.0 – 64 Bit
Graphics Processor Unit: GeForce GTX 670M [RAM 3 Gig] – OPEN GL
Quad core – 2.4 GHz Core i7-3630QM – Processor
RAM 32GB
Two 500 GB HDD 7200 RPM

On my computer I have the entire Adobe Master Collection CS6 and I have no problems out of any of the other programs…as far as I can tell. I have used PP before so I know I can drag and drop into my timeline. As well as create a new sequence. I have tried a number of different ways of doing this but nothing seems to work. Could really use some help.