Forum Replies Created

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  • Eric Newbauer

    February 21, 2014 at 3:59 pm in reply to: Selling Software Licenses – CommandSoft’s FibreJet

    Hi Eric,

    The answer to your question “Is it legal?” is “It depends.” Software isn’t exactly purchased and owned; it’s licensed. To know if what you want to do is legal or not you have to read the EULA. Is there any section in there on transfer of ownership? (I’m no lawyer, but I do enjoy the thrill of constructing the occasional EULA.)

    If you’re looking to buy used licenses of FibreJet, I’d be surprised if someone doesn’t reach out to you via this post.

    If you’re looking to replace FJ with SANmp, we’d be happy to do that — just give us a call 🙂 and, yes, you’re correct: An EVO includes unlimited Client licenses for use with EVO.

    Eric Newbauer
    Studio Network Solutions (SNS)
    EVO – Shared Storage Systems for Video Editors

  • Eric Newbauer

    December 10, 2013 at 3:36 pm in reply to: Thunderbolt 1 shared storage tests

    Hey Bob,

    Just throwing this out there FWIW… let us know if you think you might want a super special Bob Z stealth-test-mode version of SANmp that can arbitrate Thunderbolt storage.

    Eric Newbauer
    Studio Network Solutions (SNS)
    EVO – Shared Storage Systems for Video Editors

  • [Heiko Lentz] “is the throughput limited by the network controller 10 GBE or by the Raid Controller of the storage ?

    Assuming all components are spec’ed properly and working correctly, the Ethernet controller will definitely be the limiting factor of those two pieces of hardware.

    [Heiko Lentz] “Can i gain the throuput by either adding a second 10 GBE connection or another Raid controller ?

    Probably. Assuming your system can offer more throughput than a single 10GbE connection, then adding another 10GbE connection could help. If the limitation looks like it’s in your RAID controller, it could be that adding another RAID controller could help. Or it could make things worse! In that case it could just be that you need to add more drives, or better drives, or maybe it’s just one drive timing out and throwing things off, or a bad backplane, or it could be that you need to upgrade the RAID controller’s driver (or downgrade it), or move it to the proper slot, or, no, wait, maybe there’s something intermittent with the PCIe bus, or… 😉

    [Heiko Lentz] “Most of the NAS Drives provide AFP, Samba and NFS. What about access by http ? i prefer for my Encoding solution access via http get.

    Most NAS systems you see around the Cow will provide AFP, SMB, and/or NFS. But getting access to the file system’s contents via http is a little atypical, though not impossible. We’d need to know more about how you’re wanting to use http to provide more concrete info.

    Eric Newbauer
    Studio Network Solutions (SNS)
    EVO – Shared Storage Systems for Video Editors

  • Hi Heiko,

    An MDC (metadata controller) is typically only of concern in a shared/clustered file system SAN environment. Since you’re needing Linux systems to participate, if you go with a SAN you will need to use a shared filesystem that also has a Linux client. Alternatively, if you use NAS, Linux clients are easier to deal with since they’ll have built-in support for your various NAS protocols.

    These days, the choice of whether to use SAN or NAS isn’t nearly as important as which SAN and/or NAS you buy and who installs/supports it. You can get Fibre Channel performance (or better) from 10GbE as long as everything is setup correctly.

    We have a distributor in Europe and would love to have a call with you.

    Eric Newbauer
    Studio Network Solutions (SNS)
    EVO – Shared Storage Systems for Video Editors

  • Eric Newbauer

    October 9, 2013 at 11:41 pm in reply to: Periodic network drop and recovery

    [John Heagy] “Has anybody seen anything like this periodic drop and recovery?

    Probably everyone who’s ever tried doing what you’ve explained. 😉

    There can be many reasons why you’re seeing such drops, but you can narrow the problem set considerably by focusing on (or temporarily eliminating, if possible) any switches or 10GbE.

    Eric Newbauer
    Studio Network Solutions (SNS)
    https://www.studionetworksolutions.com

  • Hi Scott,

    I work for SNS. Hopefully it goes without saying, but we’d be happy to have a call with the folks in your IT shop if they’d be up for a chat. We’ve done this call many times, and we can speak very well to the concerns IT departments have when they’re faced with having something like this under their roof.

    [Scott Smith] “My real question is, would you trust an IT solution from an IT department that realistically never deals with Broadcast type needs?”

    I’ll bet your IT department is excellent and that they have great intentions. But the key word in your question is “solution.” Think of it like this: Two vendors might have identical hardware, but vendor A knows how to deploy it and has years of experience supporting it in a specific environment, whereas vendor B knows how to deploy it but has never gone through the certain integration issues that are going to happen in that environment.

    Vendor A has a lab that’s full of the same computers and applications you’re using, and they can refer to the entire support history of thousands of customers who use the solution just like you’re going to use it. Vendor A has relationships with the other companies who make the products you rely on to do your work. Vendor A does this exact same thing every day and keeps up with the new problems that occur with the use of their solution — even when the problem is not caused by their solution — that are due to changes like new OS upgrades, application upgrades, driver/firmware upgrades, etc. Vendor B does not.

    As far as your needs are concerned, only one of these vendors fits your definition of a “solution.”

    I’ll give you a recent example. We had a few customers who reported strange issues while capturing video, and since several customers reported this problem at about the same time we could infer some things. We could compare data from multiple disparate sources about operating systems, application versions, drivers, capture cards, etc. and see what matched up. Next — and this is huge — we setup the same environments, and we were able to test with the many different capture cards we have at our disposal. We ultimately found a bug that affects ONE of the capture cards (driver) with a particular NLE/version, and we contacted those manufacturers who were quickly able to reproduce the same problem using any storage system.

    It’s those kinds of examples, of which there are many, that best demonstrate why we believe it’s so important to have a shared storage system purpose-built for, and backed by companies in our own industry.

    Eric Newbauer
    Studio Network Solutions (SNS)
    https://www.studionetworksolutions.com

  • Did these drives previously work OK on this same computer?

    [Leigh Harrington] “Any chance we accidentally deleted something that the computer needed to see the drives?”

    Yes, but assuming you verified the Firewire cable is OK it sounds like there’s more chance that the Firewire chipset on this computer is failing. Try plugging those drives into a different Firewire port on a different work computer and see what happens.

    Sounds like you verified the USB port on this computer is OK… if that drive has USB can you use it instead of Firewire?

    Eric Newbauer
    Studio Network Solutions (SNS)
    https://www.studionetworksolutions.com

  • Eric Newbauer

    September 11, 2013 at 3:17 pm in reply to: Cloud vs. On site Server

    Hi Carla,

    Has your management team explained why they want to use the cloud? They may have some great reasons and it’d be interesting for us (as on-site video storage manufacturers) to understand what they *really* want by asking for a cloud-based solution. Maybe they just want cloud storage for the still image files? Maybe just for offsite backup? Something else?

    Unfortunately, the almighty “Cloud” is just not a viable online storage alternative for mainstream use by professional video editors… YET. The main problems with it today are bandwidth (not enough), latency (too much), time (yours, spent waiting), and most likely a much higher cost.

    Even if your company has a perfect connection to offsite storage that is symmetrically large enough to accommodate reading/writing the data rate of your least demanding video codec, you’d still need to multiply that pipe by your number of editors who would be working concurrently, unless your management team is OK with just one person editing at a time!

    There are some cloud-based solutions like Amazon Glacier that might fit some of your company’s media storage needs (e.g. backup/archive), but as far as storage for video editing your company is going to need a purpose-built on-site shared storage solution or else you’re going to be in for a very bumpy ride.

    If you really want to drive the message home, ask your IT department to set all the Ethernet switches back to 100 megabits/second. See how long it takes for everyone else to complain about the network being slow, then explain that a cloud solution will be, at best, twice as bad.

    Eric Newbauer
    Studio Network Solutions (SNS)
    https://www.studionetworksolutions.com

  • Eric Newbauer

    August 30, 2013 at 3:01 pm in reply to: Large Storage solution needed

    Hi Matthew,

    I’m sure you’ll hear from lots of folks like me, so I’ll keep my reply short!

    We (SNS) specialize in large shared media storage solutions (a few TB up to PB) for companies that have multiple users editing with FCP, Avid, and such. We have customers and resellers all over the world, and we’d love to hear from you if you think our system would be a good fit for your company.

    https://www.studionetworksolutions.com/evo/solutions/

    Please feel free to hit us up with any questions.

    Eric Newbauer
    Studio Network Solutions (SNS)
    https://www.studionetworksolutions.com

  • Eric Newbauer

    August 29, 2013 at 2:37 pm in reply to: Question for those using Thunderbolt with SAN

    Gotta 2nd what Bob said… we have quite a few of the ATTO Thunderlink adapters in our lab – both 8Gb FC and 10GbE – and they work really well. No problems.

    Eric Newbauer
    Studio Network Solutions (SNS)
    https://www.studionetworksolutions.com

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