[Eric Marshall]

I have the same issue. No picture during video playback in CS4.1! I’ve called customer support and they’re no help at all! You pay hundreds of dollars on a product and it doesn’t even work! I just bought a Sony Vaio and installed it first thing, same problem. I’m by no means a tech wizard, and would love some help! I just want to be able to see the dang picture! HELP!