Eric Joyce
Forum Replies Created
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Error -2048 cropped up on a delivery I made of ProRes HQ exports from FCP 6.0.5 on OSX 10.6.4.
Four videos were rendered to self-contained files and burnt to a data DVD for both Mac and PC using Toast. They all played fine on my Mac, but all of them except one opened on my client’s PC.
In our case, the problem seemed to be this: the file causing error -2048 was the only one of the four over 2 GB and was apparently not re-assembling correctly when copied from DVD to the client’s PC. This seems like a problem with the FAT32 format, though Windows did not complain at the time of the copy.
The solution was this: our client copied the files from the data DVD to a Mac first, then saved them to their network (I don’t know which platform their server runs) and copied them from the network to the PC.
They told me that this has happened to them before with font files. If the files hit a PC first, they can become irrevocably corrupted… though I never encountered a font file over 2GB, so maybe something else is going wrong?
Let the lesson be this: large files should be delivered to hard drives with known formatting or they’ll never be right thereafter.
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The codec seems to be problematic. If you’re working from files and can’t re-capture, up-res to another codec and then down-res again. It’s graceless, but it worked for me.