OK – I’m an idiot. Thank you so much for clarifying. The most obvious thing never seemed to occur to me ( that the comp needed to be in the render queue).
I’m sorry that the Norton Utilities thing has been such a pain the a**. Anyway, I believe if you go to the link below the latest un-installer should be available. There was a problem with the previous un-installer and Panther because the suite of Symantec’s products were rolled out just before Panther was available.