Thanks for the response Craig.
The gun mic doesn’t have any output settings on it so I don’t think it could be that and our radio mics are pretty basic, the settings all look very normal so we don’t think it is any of the output settings on any of the external mics. The sound is slightly better on auto rather than manual but still far too quiet, even at 10 on the external dials barely peaking.
I think it must be a problem with the camera or the settings but not sure where the issue lies. When using the internal mic the sound is fine and levels normal on both auto and manual settings. It also doesn’t give us the option to change the internal mic trim on the camera settings.
I’ve seen quite a few posts around about problems with the ex1 limiter, it’s just strange that the problem has only just started on the camera now (while we’re shooting!)
any help much appreciated, thanks