Replies – Forums – Emily Schooley

Forum Replies Created

Emily Schooley
June 13, 2017 at 9:37 pm in reply to: Terrible Customer Service from Magix / Vegas Platinum 13 Crashing on Render

Also if it helps, this is the error message I get

Extra Information
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_video_grovel_x64.log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_Filters.Stereoscopic3DAdjust’ (0, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_Filters.Stereoscopic3DAdjust’ (0, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘6e1d49cd-8cdc-4f99-be23-e0678e2a9a2c’ (0, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘6e1d49cd-8cdc-4f99-be23-e0678e2a9a2c’ (0, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘6e1d49cd-8cdc-4f99-be23-e0678e2a9a2c’ (0, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘df3bbded-3fb4-4047-9d07-2b9488e9a84d’ (1, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘df3bbded-3fb4-4047-9d07-2b9488e9a84d’ (1, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘df3bbded-3fb4-4047-9d07-2b9488e9a84d’ (1, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘268da79f-afab-4556-bde9-b52d277a567c’ (2, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘268da79f-afab-4556-bde9-b52d277a567c’ (2, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘268da79f-afab-4556-bde9-b52d277a567c’ (2, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘5081b3d2-cedd-4742-997b-137a19c71c98’ (3, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘5081b3d2-cedd-4742-997b-137a19c71c98’ (3, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘5081b3d2-cedd-4742-997b-137a19c71c98′ (3, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-’69edfe14-d1f9-451c-bec4-35adedcb4e26′ (4, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-’69edfe14-d1f9-451c-bec4-35adedcb4e26′ (4, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-’69edfe14-d1f9-451c-bec4-35adedcb4e26’ (4, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘b18b0175-9c6d-4c50-82ee-f0ddd118368b’ (5, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘b18b0175-9c6d-4c50-82ee-f0ddd118368b’ (5, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘b18b0175-9c6d-4c50-82ee-f0ddd118368b’ (5, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘49568243-073c-46d0-8ece-070ef0e38af5’ (6, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘49568243-073c-46d0-8ece-070ef0e38af5’ (6, Generator).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘49568243-073c-46d0-8ece-070ef0e38af5’ (6, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘49568243-073c-46d0-8ece-070ef0e38af5’ (6, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_Stabilize’ (0, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_Stabilize’ (0, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_titlesandtext’ (0, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_titlesandtext’ (0, Generator).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_checkerboard’ (0, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_checkerboard’ (0, Generator).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_noisetexture’ (1, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_noisetexture’ (1, Generator).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_solidcolor’ (2, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_solidcolor’ (2, Generator).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_addnoise’ (3, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_addnoise’ (3, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_blackandwhite’ (4, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_blackandwhite’ (4, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_brightnessandcontrast’ (5, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_brightnessandcontrast’ (5, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_broadcastcolors’ (6, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_broadcastcolors’ (6, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_bumpmapfilter’ (7, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_bumpmapfilter’ (7, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_chromakeyer’ (8, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_chromakeyer’ (8, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorbalance’ (9, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorbalance’ (9, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorcorrector’ (10, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorcorrector’ (10, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorcorrectorsecondary’ (11, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorcorrectorsecondary’ (11, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorcurves’ (12, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colorcurves’ (12, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colormatch’ (13, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_colormatch’ (13, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_convolutionkernel’ (14, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_convolutionkernel’ (14, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_cookiecutter’ (15, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_cookiecutter’ (15, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_gaussianblur’ (16, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_gaussianblur’ (16, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_glow’ (17, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_glow’ (17, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_hsladjust’ (18, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_hsladjust’ (18, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_invert’ (19, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_invert’ (19, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_lensflare’ (20, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_lensflare’ (20, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_levels’ (21, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_levels’ (21, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_linearblur’ (22, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_linearblur’ (22, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_maskgenerator’ (23, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_maskgenerator’ (23, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_median’ (24, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_median’ (24, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_minandmax’ (25, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_minandmax’ (25, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_mirror’ (26, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_mirror’ (26, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_newsprint’ (27, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_newsprint’ (27, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pixelate’ (28, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pixelate’ (28, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_quickblur’ (29, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_quickblur’ (29, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_radialblur’ (30, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_radialblur’ (30, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_saturationadjust’ (31, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_saturationadjust’ (31, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_sepia’ (32, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_sepia’ (32, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_sharpen’ (33, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_sharpen’ (33, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_spherize’ (34, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_spherize’ (34, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_timecode’ (35, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_timecode’ (35, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_unsharpmask’ (36, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_unsharpmask’ (36, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_whitebalance’ (37, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_whitebalance’ (37, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_radialpixelate’ (38, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_radialpixelate’ (38, Filter).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_barndoor’ (39, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_barndoor’ (39, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_clockwipe’ (40, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_clockwipe’ (40, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_crosseffect’ (41, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_crosseffect’ (41, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_dissolve’ (42, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_dissolve’ (42, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_flash’ (43, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_flash’ (43, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_iris’ (44, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_iris’ (44, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_linearwipe’ (45, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_linearwipe’ (45, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pageloop’ (46, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pageloop’ (46, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pagepeel’ (47, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pagepeel’ (47, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pageroll’ (48, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_pageroll’ (48, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_push’ (49, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_push’ (49, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_slide’ (50, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_slide’ (50, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_spiral’ (51, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_spiral’ (51, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_split’ (52, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_split’ (52, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_squeeze’ (53, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_squeeze’ (53, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_starwipe’ (54, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_starwipe’ (54, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_swap’ (55, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_swap’ (55, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_zoom’ (56, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_zoom’ (56, Transition).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_bumpmap’ (57, Multiple Contexts).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\svfx_Ofx1_1_plugin_x64-‘com.sonycreativesoftware_bumpmap’ (57, General).log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\ocio_x64.log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\dx_video_grovel_x64.log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\dx_grovel_x64.log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\vst_grovel.log
File: C:\Users\Emily\AppData\Local\Movie Studio Platinum\13.0\gpu_video_x64.log
File: C:\Users\Emily\Documents\Movie Studio Platinum 13.0 Projects\FilmRough.vf

Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 13.0 (Build 987) 64-bit
Problem: Unmanaged Exception (0xe0434352)
Fault Module: C:\windows\system32\KERNELBASE.dll
Fault Address: 0x000007FEFCF8A06D
Fault Offset: 0x000000000001A06D

Fault Process Details
Process Path: C:\Program Files\VEGAS\Movie Studio Platinum 13.0\MovieStudioPlatinum130.exe
Process Version: Version 13.0 (Build 987) 64-bit
Process Description: Movie Studio Platinum
Process Image Date: 2016-11-28 (Mon Nov 28) 16:41:08
Emily Schooley
June 13, 2017 at 9:33 pm in reply to: Terrible Customer Service from Magix / Vegas Platinum 13 Crashing on Render

Hmm… I have GPU acceleration turned off under preferences.

I can’t seem to access the render template setting though, because any time I click “advanced options” when I try to render, it just crashes immediately.
Emily Schooley
January 16, 2015 at 10:02 pm in reply to: Recording, Livestreaming, and Closed Captioning all at once?! (x-post question from a terrified newbie)

Thanks so much Mads – I didn’t realize how much I didn’t know I didn’t know.

I FINALLY heard from someone back at the closed captioning and it turns out they used Text on Top (https://www.text-on-top.com/) so they actually output the CC steam via wireless USB. I don’t know of any video mixers that take USB as input, but it seems the client may be okay with having the captioning on the Powerpoint screen rather than the live video feed stream.

I’ve been looking at both the Tricaster40 and Livestream Studio™ HD510… may be overkill but it seems to do what I will need them to otherwise.
Emily Schooley
January 16, 2015 at 5:59 am in reply to: Recording, Livestreaming, and Closed Captioning all at once?! (x-post question from a terrified newbie)

Thanks Mads – that is all very helpful!! The audience is going to be about 250 or so (it’s a long room, a bit narrower).

There will be a person doing the closed captioning live on site that has their own gear, including laptop and would be outputting… something… from the laptop.(the French translation is something totally different!!) Is this box another step along the way that I will need?

From what I’ve been reading elsewhere, some programs may only be able to put closed captioning along the bottom of the screen anyway. A large part of me hopes this will be enough of a turn-off for the client that they’ll ditch the closed captioning portion.

What is black-burst and TC?

As for recording, my plan is to record the A camera footage in-camera while also running it out live. (I don’t think they’ll want the ASL for the recording/web version they want to put up later.)
Emily Schooley
January 15, 2015 at 9:37 pm in reply to: Recording, Livestreaming, and Closed Captioning all at once?! (x-post question from a terrified newbie)

Hi Mads,

I thought I had it figured out but I am back to square one. Hoping you can offer further help.

What the client has decided is a picture in picture with closed captioning live feed just within the event room itself. No online broadcast.

So, Camera A will be the main feed of the panel. Camera B will be the PinP of the ASL interpreter for the event. Running at the top of the screen, ideally, is the closed captioning. Static pictures, no switching back and forth. The wildcard is the closed captioning – I still don’t know what type of file it comes in, or even if the raw output will play nice with the camera feeds.

I am still stuck on how to make this all work seamlessly. I’ve been looking at the BlackMagic ATEM 1 M/E but I am not sure if I will need a second computer to process the video in any way (I know it needs one computer to control the software/visual mix board). We won’t be recording the PinP event (I’ll be recording raw in camera A) or anything like that, but I am still confused on how exactly to make this happen.

Any other tech recs? What am I likely still missing?
Emily Schooley
January 12, 2015 at 10:41 pm in reply to: Recording, Livestreaming, and Closed Captioning all at once?! (x-post question from a terrified newbie)

Hi Mads,

Thanks for the very detailed reply. Since I posted, it turns out livestreaming is off the table due to the venue’s crap internet speeds. (And, location-wise, I am in Toronto, Canada.)

To answer a couple of your questions… yes, of course this is a paid project! Low four-figure; I was originally just hired to video record the events and then the scope has gotten bigger and bigger. My partner who normally handles my audio is on-board for the audio on this as well, and there is a company that is coming in to do the closed captioning.

I am slowly getting answers from the other tech freelancers, but I still don’t have a 100% clear picture of what I will need to provide for the closed captioning.

I really do appreciate the detailed reply, I was beginning to feel a lot like Chicken Little! All of what you’ve said is very good to know should livestreaming come up again in the future… I will be sure to let you know how it all comes together!
Emily Schooley
January 12, 2015 at 10:30 pm in reply to: Recording, Livestreaming, and Closed Captioning all at once?! (x-post question from a terrified newbie)

Thanks Steve.

I assume all the tech stats you listed at the bottom are what you have on the broadcasting laptop? 🙂