Forum Replies Created

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  • Edward Troxel

    March 23, 2018 at 11:24 pm in reply to: Maximum recorded avchd file

    The problem is your cards are formatted in FAT32 which has a 4 Gig file size limit. Therefore a new file is created every time you hit the 4 Gig mark. There’s no way around that as it’s a limit of FAT32.

    However, I combine the files after transferring them to the computer so there’s no gap in the video or audio using the DOS command:

    copy /b seg1.mxf + seg2.mxf + seg3.mxf combined.mxf

    Naturally change the names and extensions to match your files and then edit using the “combined” file.

    Edward Troxel

  • Edward Troxel

    March 23, 2018 at 11:20 pm in reply to: Losing titles in New Blue Titler Pro 5

    Really glad to hear it’s now working for you.

    Edward Troxel

  • Edward Troxel

    March 15, 2018 at 3:55 pm in reply to: Losing titles in New Blue Titler Pro 5

    Bernie, please also note that some of the issues you state are intermittent issues that only seem to happen on some machines. I haven’t see the issues you report on my machine so we are still reaching out to people to let our developers test things on their machine so these strange issues can be resolved. So please do get back in contact with support so the still active issues can be verified.

    Edward Troxel

  • Edward Troxel

    March 15, 2018 at 3:51 pm in reply to: Losing titles in New Blue Titler Pro 5

    Rich, I’m sorry that there was a ton of support requests at the end of last year and, unfortunately, a few accidentally slipped through the cracks. Please do try again as this is being resolved.

    Edward Troxel

  • Edward Troxel

    March 14, 2018 at 2:39 pm in reply to: Losing titles in New Blue Titler Pro 5

    Steve, if you are having issues, please do contact NewBlue support.

    Based on your workflow comments, typically you do not need to “save” a title. You simply drag Titler Pro to the timeline, create the title as desired, and the close Titler Pro. The title is saved as part of the Vegas project.

    Of course, you *can* save a title. Just go to File – Save and you will get a .nbtitle file with all that title information. To open that title, just go to File – Open and select that .nbtitle file. If you are going to be using a specific layout many times, then saving as a template would definitely be the way to go.

    Edward Troxel

  • What if you log into the Magix website and then deactivate your product there?

    Edward Troxel

  • Edward Troxel

    February 13, 2018 at 8:17 pm in reply to: Pan Crop Tool (really struggling)

    Pan/Crop is the wrong tool for the job. Instead, you need to use Track Motion to resize and position the logo.

    Edward Troxel

  • Edward Troxel

    January 30, 2018 at 4:56 pm in reply to: Missing autosaved files (Vegas 13)

    Can’t help you with your current situation but for the future, you might look into Auto Save discussed here:

    https://forums.creativecow.net/readpost/24/1020392

    Edward Troxel

  • Edward Troxel

    January 25, 2018 at 4:32 pm in reply to: VP not saving

    Yes, it is included in the 8-12 version as well. It is under Tools – Extensions (not “View”). Please make sure you are looking in the proper place – under TOOLS.

    Edward Troxel

  • Edward Troxel

    January 24, 2018 at 5:48 pm in reply to: VP not saving

    The “AutoSave” tool is under Tools – Extensions. Open Auto Save there to set the various options and to “turn it on”. You can also use the “Save now with note” option to save a version now with a descriptive note added.

    Edward Troxel

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