[Dougal Matthews]

hi Andrew

please can you send a message to support@squarebox.com, including the log file from the server control panel, so we can investigate

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

Hi Andrew

if you add your clips to a basket there’s an option to download all the proxies as a zip file from within the basket

thank you dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Pierre

you suggestion has been added to our feature requests list for possible inclusion in future versions of the software

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Lindsay

on a positive note Catdv 12 will come with a GUI to change / customize the edit workspace panel so making changes will be much easier

currently while can do quite a lot of customizeation of the interface we are not able to change the basic positions so we cant just “swap” the Catalog View And details panels as you desire

I’m interested to understand why you’d like to do this ? please can you drop me a mail to support@squarebox.com with a link to this forum post and your reasons for wanting to change the views around

I can then put this forward as a feature request for possible inclusion in future releases

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Samuel

We have now released catdv server 7.1 which resolves this issue you can download it here

https://www.squarebox.com/server-7/

Please be aware you need to be on a current support and maintenance contract to be eligible for the new version and please follow the upgrade instructions carefuly

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Lindsay

we’ve identified the issue Adob have changed some of the information we need to “send ” with the send to première command we’ve updated our code to accommodate this and there will be a new 2015.3 option In the send to première config options in the next software release 11.1.7 due out soon

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Pierre

please can you restart CatDV client use find similar to identify some common files then try to delete them

please screenshot any error messages and export the log files

please see our guide on exporting logs here

https://www.squarebox.com/exporting-logs-to-support/

please then send the screenshots and logs along with a brief description of the steps taken to support@squarebox.com

thank you dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Steve

Glad you got it sorted

to edit / change most view / config options for a production groups you would need to be either an admin user or have “system Administration” rights.

thank you dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Pierre

there is an edit option in the workspace menu you can create / copy / customise workspaces here in catdv 12 we are introducing a better GUI to manage workspace configuration

we can also build custom workspaces as part of our professional services offering

https://www.squarebox.com/professional-services/

thank you Dougal

Improvise Adapt and Overcome

[Dougal Matthews]

hi Pierre

we’ve identified an issue with column widths not saving correctly with beta versions of catdv server 7.1 this will be resolved in the next release

thank you dougal

Improvise Adapt and Overcome