[Diego Yhama]

Thanks,
there are like 40 clips

thank you

[Diego Yhama]

Or if there is a way to recover the full resolution file, based in the files that we have it ?

thank you so much

[Diego Yhama]

I see,

i checked again the folder and what the editor gave me is just the folder that i sent you, i mean we don’t have the information of the ProAV folder.

That means that we just have the proxy, and we lost the original file?

thanks

files.jpg

[Diego Yhama]

Hi Ian

I’m actually exporting the clip, and just export the low res file,

what can i do in that case?

in this “wetransfer” you can download the file if you can help me trying it

https://we.tl/4esTjUIYP1

thanks

Diego Yhamá

[Diego Yhama]

Good mornign,

Thank you for you advice but when we were doing the proces it did not work.

We import the file in to the program XDCAM Transfer and we export it with the instructions that you gave us, but it exported only the proxy un low cuality and original clip is in 1920×1080.
How can i do to export only 1 file in MXF with the original clip characteristic

Thank you very much for your help