[Dean Rogers]

Kurt used Plextor drives.

[Dean Rogers]

Well, Kirk’s home phone is disconnected or changed to an unlisted number.
I’ve tracked down his wife and have sent an email to her work account. I’ll let you guys know what, (if anything) comes from this.

Kirk built a great business that could’ve taken the market in this type of equipment. My feeling is, he let his marginal success go to his head and he got sued by one of his former employees. That led him down a path that has him in the situation that he faces today.

He’s tried to sell the company but, that has fallen through, I know, twice.

[Dean Rogers]

His last listing home address is
8319 March Pointe Dr.
Montgomery AL 36117.
His home phone number was, 334-396-0018.

I returned a printer last June to him for warranty repair.
I have not seen it since.
I’ve filed complaint with the BBB and the Alabama Attorney General.
The BBB is now spamming me to become a registered member and is just a reporting agency.
The Alabama AG office has the complaint but lacks any power to issue a Cease and Desist Order against him. They are worthless as well.

I’ve called, written, and done just about anything I can to get a resolution to this situation. I’ve contacted my local police department and they refuse to pursue Theft by Conversion charges because it’s across State lines.
Engaging a lawyer will only sink money into this hole and Kirk knows this. He knows that people are after him and he continues to sell his product only to never support it.
Let me know when you might be going on a tour and I might be able to join you. I live about an hour or so from the shop where he used to operate.

[Dean Rogers]

I talked with Kirk back in August.
He had some story about trying to sell the company and “black out period” blah, blah, blah.
He promised to return a printer to me the next week.

Another 2.5 months have gone by and nothing. He had a person manning the help desk but, that is gone now. He’s changed his email address so that bounces. His Click to Call is disabled. The last time I was able to get through on it, the message said the mailbox was full.

I have filled with the Alabama Attorney General, (like that will go somewhere fast) and the BBB, (fat lots of good that does too).

My next option is to file with the local police for theft. He has my property and refuses to return it to me. Since it’s over 500.00 they may take it.

Small Claims court is useless. Even if you win, you have to collect-the court does nothing for you. Class action will do little but drain our accounts.

I have his address and home phone number. I might take a ride to Montgomery and knock on the door. It’s only an hour from me.

[Dean Rogers]

I have two of their units and have been a customer since 2005.
What is the unit “doing”?
Are you saving the print file as a .prn?

Drop me a note and I’ll try to help you in any way I can.

FTR: I have filed with the BBB and the Alabama Attorney General against Amtren. I returned a printer-under warranty- to be fixed over 2.5 months ago. Since then, I have gotten 2 emails from them saying the printer would ship that week.
The first was the second week of June, the other was last week.
If I didn’t have 2 of their units here, I’d be out of business. Right now, if the other one goes TU, I’m screwed.