[Dean Karoliszyn]

That’s odd, considering I haven’t gotten any error messages while writing any of these tapes, they were all “successful,” no hiccups…could it be a case of outdated software? I haven’t updated in over a year…

In order to use PreRollPost, will I need a new machine? Aka, I’m guessing PreRollPost is not compatible software to use with a Cache-A appliance? I did a brief search of the PreRollPost site, and it claims compatibility with HP, IBM, Quantum, mLogic and Tandeberg models.

Thanks for the help,

Dean

[Dean Karoliszyn]

Hi Tom–

Thanks for responding to my message!

Unfortunately, it looks like the “Space Lost” value on these affected tapes matches the total space used on the tapes.

Also, I tried deleting the catalog for re-inserting the tape, but it gave me the same result as before. Lastly, the “Recover All” button is greyed out in all scenarios I tried setting up.

Any more information that I can provide/will I need to use some sort of data recovery on these tapes?

Thanks,

Dean