[David Cimbol]

I called applecare hoping that they will sincethe computer was recently purchased. They thinkthat the install disk is damagedand is sending a new one. Will let you know if that was the issue. Thanks for all of your help

[David Cimbol]

There are 7 disks including the install and content disks and are all original apple. I did verify that it is final cut studio 3. I think I am going to bring it into the apple store and see if some of the techs there could determine the issue. Not sure they will look at it being it is an older program.

[David Cimbol]

I copied the log. Maybe this can lend some information as to whether the computer or installer are not working properly:

7/22/13 3:46:37.270 PM Dock[162]: no information back from LS about running process
7/22/13 3:46:40.199 PM Installer[565]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
7/22/13 3:46:40.732 PM WindowServer[92]: Received display connect changed for display 0x4272900
7/22/13 3:46:40.759 PM WindowServer[92]: Received display connect changed for display 0x3f003d
7/22/13 3:46:40.759 PM WindowServer[92]: Received display connect changed for display 0x3f003e
7/22/13 3:46:40.759 PM WindowServer[92]: Received display connect changed for display 0x3f003f
7/22/13 3:46:40.761 PM WindowServer[92]: CGXMuxAcknowledge: Posting glitchless acknowledge
7/22/13 3:46:40.774 PM WindowServer[92]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04272900 device: 0x1024afa10 isBackBuffered: 1 numComp: 3 numDisp: 3
7/22/13 3:46:40.802 PM WindowServer[92]: Received display connect changed for display 0x4272900
7/22/13 3:46:41.377 PM WindowServer[92]: Received display connect changed for display 0x4272900
7/22/13 3:46:41.408 PM WindowServer[92]: CGXMuxAcknowledge: Posting glitchless acknowledge
7/22/13 3:46:41.417 PM WindowServer[92]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04272900 device: 0x1024afa10 isBackBuffered: 1 numComp: 3 numDisp: 3
7/22/13 3:46:41.429 PM WindowServer[92]: Received display connect changed for display 0x4272900
7/22/13 3:46:41.444 PM WindowServer[92]: Received display connect changed for display 0x3f003d
7/22/13 3:46:41.444 PM WindowServer[92]: Received display connect changed for display 0x3f003e
7/22/13 3:46:41.445 PM WindowServer[92]: Received display connect changed for display 0x3f003f
7/22/13 3:46:42.401 PM Installer[565]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
7/22/13 3:46:45.230 PM Installer[565]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
7/22/13 3:46:45.230 PM Installer[565]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
7/22/13 3:46:45.244 PM Installer[565]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
7/22/13 3:46:45.244 PM Installer[565]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
7/22/13 3:46:47.740 PM Installer[565]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
7/22/13 3:46:48.640 PM Installer[565]: Error loading /System/Library/CoreServices/InstallerStatusNotifications.bundle/Contents/MacOS/InstallerStatusNotifications: dlopen(/System/Library/CoreServices/InstallerStatusNotifications.bundle/Contents/MacOS/InstallerStatusNotifications, 265): no suitable image found. Did find:
/System/Library/CoreServices/InstallerStatusNotifications.bundle/Contents/MacOS/InstallerStatusNotifications: mach-o, but wrong architecture
7/22/13 3:47:04.551 PM coreservicesd[63]: Application App:”Installer” [ 0x0/0x5c05c] @ 0x0x7f9ef2c070d0 tried to be brought forward, but isn’t in fPermittedFrontASNs ( ( ASN:0x0-0x5d05d:) ), so denying.
7/22/13 3:47:04.551 PM WindowServer[92]: [cps/setfront] Failed setting the front application to Installer, psn 0x0-0x5c05c, securitySessionID=0x186a4, err=-13066
7/22/13 3:47:06.000 PM kernel[0]: SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x03, ASC = 0x11, ASCQ = 0x00
7/22/13 3:47:07.000 PM kernel[0]: SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x03, ASC = 0x11, ASCQ = 0x00
7/22/13 3:47:07.000 PM kernel[0]: disk1s3: I/O error.
7/22/13 3:47:07.466 PM Installer[565]: Package /Volumes/Final Cut Studio Install/Installer/Packages/Qmaster.pkg uses a deprecated pre-10.2 format (or uses a newer format but is invalid).
7/22/13 3:47:09.000 PM kernel[0]: SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x03, ASC = 0x11, ASCQ = 0x00
7/22/13 3:47:10.000 PM kernel[0]: SAM Multimedia: READ or WRITE failed, SENSE_KEY = 0x03, ASC = 0x11, ASCQ = 0x00
7/22/13 3:47:10.000 PM kernel[0]: disk1s3: I/O error.
7/22/13 3:47:10.073 PM Installer[565]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
7/22/13 3:47:10.230 PM Installer[565]: The Installer could not install the software because there was no software found to install.

[David Cimbol]

I am hoping I did not get ripped off as well. I attempted to install one module at a time and received the same error. My son is going into his freshman year of college and will be using it for educational purposes only. He had checked with the college and they are using FCP7 and that is one reason he wanted it. He also had used it extensively in his high school tv classes.
Are there any tricks to install programs that do not want to install? Like a force install? or starting the computer is a “safe” mode. perhaps there is a software installed that is not allowing FCS3 to be installed?

[David Cimbol]

It is the full academic version. Not sure that has anything to do with it. My son said fcp7 is better control than fcpx. I am not a video guy so do not know. Could it be that the person we purchased it from never uninstalled it or would that have nothing to do with it?