[David Cash]

yes and 24p and 25i and 60p (no chance but it is checked off)
basicly I have tried ever setting that the video and the card have in common. this is the only way that I found that the 50i would work and the funny thing is that the 50i is only working when i have the video output from the 1st computer set to 25i.

Danny thanks for the info

thanks to all for the help

[David Cash]

this is the kind of help that BM provides, I do not think that the guy even reads the support tickets and when I respond to this or the others it goes into a black hole. I send in a new support ticket and they do not even read the others to find the specifics.

if the issues had been resolved why would i be sending in a new support request?

I stated in the support request that the card was not reading the P resolutions.

class act!

Hello Mr Cash, I recall your previous inquires. I do not recall the specifics… I believeyou had issues with linux and trying to capture from another computer. Ifyou are able to see 1080i, It appears that you have resolved the 2 previousissues. Please advise if you still need assistance in this area. For supported resolution and frame rates please see our tech spec page. https://www.blackmagic-design.com/products/intensity/techspecs/ 1080i50, 1080i59.94, 1080p23.98, 1080p24, 720p50 and 720p59.94.625i/50 PAL and 525i/59.94 NTSC. Resolutions outside of this list are not supported. Marcelino MedinaSupport EngineerBlackmagic Design Inc. USA On 8/25/10 7:46 AM, “dabear3428@hotmail.com” wrote: > Name: David Cash> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~> Product: Intensity Pro> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~> Driver Version: latest download> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~> OS: Windows> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~> OS Version: windows 7 64bit> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~> Message:> I have sent in several support requests and have not gotten a satisfactory> responce.> > My new intensity pro card will only regester video in 1080I format and not> 1080p. do i need to rma this card? or is there a fix?> >

[David Cash]

thanks guys I will keep on BM but don’t have much hope there, I really apreciate all the help. I tried several other settings again last night but no joy. this thing acts like it only likes I formats.

[David Cash]

well I changed it to 1080i 50hz (or 25hz) and do not have a problem it is just that I want to post these to youtube and that site wants P not I, I do not know that much about it but I would have thought that 1080i would share the HDCP issues? I guess I could try connecting it to my dvd player with a non-protected disk in it.
but the computer should not be putting out HDCP protection anyway.

Thanks

[David Cash]

so sony vegas will convert it to 1080p hmmmmm
I’m running adobe PE8 but may have to switch to vegas.
the flashing has to do with text and lines of white on dark background that apear to jitter and crawl in actual moving images the issues is not as visable.

[David Cash]

I just bought the card but is there any way i could check that?
BM support is not up to the task of returning emails.

[David Cash]

Media expres is installed and working and I have been able to capture 1080i 50hz but it will not work with 1080p for some reason. and the card will work with an ATI chipset board but the shuttle will not.

Thanks for the help BM has been mostly useless other than to remind me that their email may have been sent to my junk mail (this was the extent of the help and the responder did not even read my support request) and that was after waiting for a week or more.

[David Cash]

update It looks like the IP card does not support 1920X1080p even when express give the option I can only get it to work in 1080I.
anyone know anything about this issue?
1080I kinda sucks on my monitor and playback flashes a lot.

Thanks

[David Cash]

biostar 790gx micro atx MB running an AMD athalon II X2

so not intel it is ati 790gx and sb750 southbridge but this is the intensity pro not the shuttle so no usb3.0 needed

the card does not capture anything

the latest drivers are installed

and the video out is set to 1920X1080p 24 nd the ip is set to 1920X1080p 24

thanks for the help

[David Cash]

ok just got a reply (1 reply for last 3 requests) from support it did not address my question but atleast it is something