Hi Andy,
We upgraded to 3.17 a month or so ago. The client has since brought in a .mov file and it worked fine, the only issue with that are the cc’s don’t show. He did the cc’s using maccaption software and did an output to quicktime. We were hoping that would be the answer, and it was partly. The .mov file went through but no captions.
The problem seems to be with the MPEG2 he does using Compressor. I’ve never seen this particular error message from Carbon before so I’m just baffled by the whole thing.
I know Carbon has an scc inject option, but I’ve never tried that and would need to call them to see if that could only be done using a program MPEG2. If so, I am back at square one. The client has done his part. He delivered an MPEG2 with cc’s embedded. Now we just can’t get it to broadcast.