The DroboPro has been a disaster for me. I am on my second DroboPro in 1.5 years. I thought the system would be great as I am no techno guru. Unfortunately I have spent more hours searching for solutions on how to fix it than I can count.
The first DroboPro was running very slowly even though all the propaganda online said that it was perfect for HD video editing. When a new firmware update came out the DroboPro crashed hard. No problem I thought a quick call and I will get tech support to help me out.
2 hours later I was told there was nothing I could do. Just give them my credit card number and they would ship a new one out in 2 weeks! AGGHHHHH Having 8 drives of redundancy doesn’t help when they are not in the machine!
I ranted and raved at the store I bought it from (and bought an in-store warranty thank goodness) and they managed to get one in 5 days. I put the drives in and there were my files!
I have since had problems with the DroboPro cycling off and yesterday when a drive was humming I took it out to be safe. Now the DroboPro is unable to protect the data as it rebuilds the drives. No problem except that it has been 24hrs and it says it need 50 hours more! Until then I don’t touch my computer!
I know it is my fault as I am new to video production and the advice I received about this product was flawed so I warn others. GO AND GET A PROFESSIONAL STORAGE SOLUTION
DroboPro
iSCSI
MacPro
2×2.8GHz Quad Core Intel
10GB Ram
Adobe CS5
Recording DVCPRO-HD
Dan Herrick
Creative Director
Sleepingbeagle Studios
(780) 700-0937
Edmonton, AB
Canada