Damon Zwicker
Forum Replies Created
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I’m having the exact same issue – was there ever a solution?
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FCP X – previous versions of the program simply allowed me to “relink” media when copied to a 2nd external drive – doesn’t work anymore – sad. I don’t see an easy solution for simply wanting to have an exact clone of the current project in the event that the working drive fails. Pathetic.
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Hi Paul,
After numerous correspondences and pleading with Canon service department i sent the camera in again.
Canon removed the “electronics board” and replaced it with an entirely new board. TO date I haven’t had any problems.
I think the ultimate solution, if you can afford it, find a Firestore drive and shoot on tape and record to the drive at the same time. At the very least you will have two sources from which to digitize. The inherent issue is that the $1000 cost of the firestore is 1/3 the cost of the entire recording device.
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CANON XHA1 back from Canon Service Department. Serviced the camera and BROUGHT IT BACK UP TO BRAND NEW CONDITION> I just shot a 2 hour interview with the camera in HD. BROUGHT THE CAMERA HOME, PRESSED PLAY AND THE FOOTAGE GLITCHED THROUGH THE ENTIRE PLAYBACK!!! This is absolutely frustrating. I wrote CANON explaining the situation – THIS CAMERA HAS BEEN FAULTY FROM THE BEGINNING – I MUST HAVE RECEIVED A FAULTY UNIT BECAUSE THIS CANON XHA1 CAMERA DOES NOT PLAY BACK HIGH DEFINITION FOOTAGE WITHOUT GLITCHES!
If you have a similar problem – SELL THE CAMERA OR RETURN IT TO CANON ASAP. WRITE THEM A LETTER AND LET THEM KNOW THAT THIS CAMERA IS A PROBLEM!!! PLEASE! WASTE OF $3500.
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Brought my camera into Canon Service Center in Irvine, CA and have it back – have not shot any footage yet – will let you know if they solved my problem – they said the camera was very dirty – returned the entire camera back to factory specs for $300.00
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I just had the same problem. I brought the camera into be serviced and they’re telling me it’s filthy. Cleaning the camera cost – $500. they will also adjust the tape tension arms and bring the whole camera back up to new condition.
I’ve had problems with the Canon XHA1 since the day I bought it. It gave me all kinds of digitizing problems when bundled with FCP.
Hoping the cleaning solves my problem – I will let you know.
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Thank you. We’re exploring all options at present and you post helps – Thank You.