I’m using version 4.2.2 on MacBook Pro 2.16 GHz w/ 2 GB RAM on OS 10.4.8. DG emailed me a settings file from a client who has had success encoding, uploading and delivering files, but when I use these preferred settings to encode one of my files (uncompressed 8-bit from Final Cut w/Kona LHe), the result ends up with severe compression tiles/pixilation. The preferred file includes settings of: Bitrate-based, CBR, Average rate of 25,000 kbits/s, closed gop, gop format of IBBPBB, interlaced, 2-Pass, and I crop the bottom 6 lines. I’ve not uploaded one of these files because the quality is so poor. I have noticed if I change the gop format to I-frames only, the result looks very good, but the uploaded file prompts an email message from DG that the file, “contains a file format not supported by DG Systems or the file is corrupt”. Any ideas that might work?
Thanks,
Curt Friesen
Dakota Video & Post Productions, LLC
curtis@dakotavideo.com