Thanks for trying on this one.
I’ve been through the list of steps from the knowledge base (limiting bootup services, attempting the installation from an administrator account), and just finished trying the uninstall of Audition 3, which someone on the Adobe forum suggested, since it has a newer installation program that might have conflicted.
No change. Same runtime error at the beginning of AE installation.
Looks like it’s time for a $40 phone call… free support is no longer available.
Craig Ross
Executive Producer
WBNS-TV