[Chris Robinson]

I can’t confirm that we are uber loading it.I will check when I can get more administrative access to that device.

This is the same device used to create and produce the movie Avatar so I don’t know how we can be over utilizing it on one render. Again, I will check. Thanks for your time.

I opened up my Network speed statistics when rendering. When it works fine it reaches aruond 20MB/s of transfer strictly from premiere. When it freezes and loses internet connection the SEND and RECEIVE packet speed drops to about 1-4 kb/s .

It is acting like it doesn’t even want to attempt to SEND packets.

[Chris Robinson]

Thanks for your quick response again.

When exporting video to the same NAS device, we noticed that it does disconnect from the network more often than not. When exported to the Deskop of the local hard disk, all seems to goes well.

So it would appear that your theory would prove correct, however I am not sure how that explains the disconnects when using the “Render Work Area” function while working in the project … (Not exporting just rendering work area)

[Chris Robinson]

Hey . thanks for your response!

The network only disconnects when rendering a project file that is located on the NAS. And randomly.

It is only the computer that is doing the rendering. I can go to another one of my edit stations and the internet works. It only happens when rendering and on that workstation that is currently editing that project file. Other computers are able to access the NAS while the one station is disconnected from the network.

As far as throughput, I am not 100% sure. We have aggregated bandwidth of atleast 10GB/s. The workstations have network cables working in tandem (bonded) to provide 2GB/s speed on each workstation.

Also note that normal editing does not effect performance. Everything is fast and runs smoothly until you render. If you render with the scratch disks on the local disk then it works but defeats our purpose.

Again thanks for your help. Any advice or tips or anything is GREATLY appreciated.

[Chris Robinson]

Hey Jeff.

I have having issues similar to the OP but over network drives. We have a high powered video editing NAS (Isilon). Scratch disks are currently stored with the project on the network drive. Lately whenever we render a project, it sporadically disconnects us from the internet. Its extremely weird.

I can ping https://www.google.com and get replies constantly…and then render a project in Premiere CS6 and sometimes (sometimes it works) it disconnects me from our network completely. No pings. No websites. NO network drive. Nothing. I get an alert on my Mac that the share has been disconnected and the ping attempts time out.

At this point Premiere freezes at rendering a frame.

Most of the time if I just sit there, it will automatically reconnect and continue rendering where it left off with no problems. There is no specific time frame on when and if internet will be restored but restarting the computer always brings back the internet.

This isn’t happening on just one computer, but 4 of my Edit Suites .

If I point the scratch disks to the local desktop, the render works fine. However, there are times where different editors will edit different pieces of a project. We need that scratch disk to be locally available to all the editors.

Could you explain your issues with network drives and scratch disks?