[Chip Onium]

In this day and age, the FTP service for larger businesses should be rolled up under the original contract, not set aside as an additional fee structure.

We were just quoted $500 setup fee with $50/mo charge for a file to upload that is only 1MB. It takes 2 mins to upload via their web browser, and we are looking to automate the process with FTP.

Not at this ludicrous rate. The painful process of logging in to their webpage, click on the upload file link, find your file to upload and then sit and wait for it to go through, then validate …. is annoying.

But $500 setup fee for someone to designate a user/directory on their systems and to monitor the files on a daily basis is a ripoff. These costs are/should be part of that business overhead structure. Period.

I’m thinking their host provider, if they are 3rd party is charging for their file uploads. Otherwise, I don’t think companies would really think twice about offering the convenience of file transfer to receive the data immediately. This is not 1995.