[Carlo Dorsi]

Hi Larry
I am sorry but I don’t know what to make of your goodwill crusade for Apple. I am puzzled by the sheer lack of interest that this company shows towards their customers. Computers are not only about flamboyant new changes every other week. FCP is a tool for work for tens of thousands of people. This means there are hundred of thousands of people depending on this tool for their maintenance. I am talking about their families, the employees of the companies that have trusted this tool for their businesses, those who earn their living being in or selling the products made with FCP and so on. It is not about not accepting the new, being hard-headed or lazy for new changes. Besides, I wonder what a worker would say if the company making his shovel of choice all of a certain would come up and say: “We announce the revolution in shovels! We are changing our product into a better, more efficient, easier to handle and lighter to hold. It will take half the time to dig a pitch with a quarter of the effort!”. The worker would go mad with expectation. Than it turns out the new shovel is made of plastic, has a shorter handle and you can at best use it to fill up a couple of small buckets with sand. And they won’t sell real shovels anymore. Got my point? I am not willing to beg them pardon for their irresponsible mistakes. We who earn our living working with the FCP suite of applications are very concerned indeed. I have invested a considerable amount of money on this company’s products, let alone the learning efforts to master it, and I am NOT at all happy with their behavior. Not at all.