Forum Replies Created

Page 9 of 85
  • Bryson Jones

    November 18, 2014 at 8:11 pm in reply to: Failed to play movie error(-43)

    Hey there,

    Just a question, are you playing these files over a network connection or locally?

    I’d test and see if the files behave differently over the network vs. locally and also if non-QT files play better. (.mp4 etc.)

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    November 13, 2014 at 10:16 pm in reply to: Create Filter to Locate Clips W/O Proxies Built

    Glad you got a solution.

    In the end, CatDV Pro uses the Quicktime libraries to create proxy, it’s not a dedicated transcoding app of course. We use outside encoders all the time and everything is fine, if you just put the files in the correct locations.

    One note, when you say “link the proxy back” I had a question.

    If you put the proxy into the correct folder in your proxy path, you shouldn’t need to “link” it, it should show up. Be careful that you’re not changing the paths in CatDV when you link the proxy. Are you having to “show” CatDV where the proxy is and is so, what command are you using to do that?

    There’s a bit on the SBS site about proxy paths, if you do a search.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    November 13, 2014 at 7:32 pm in reply to: Create Filter to Locate Clips W/O Proxies Built

    I added an image for reference and posted this in a better, more complete form as an article to our FAQ. Maybe read this instead as it’s a little more clear.

    Warning, the FAQ is new and is constantly being edited and added to over the next few months.

    https://kb.northshoreautomation.com/catdv-portal/nsa-catdv-faq#TOC-Can-I-search-a-field-to-see-if-proxy-has-been-made-for-a-clip-

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    November 13, 2014 at 4:54 pm in reply to: Create Filter to Locate Clips W/O Proxies Built

    May I ask, are you using a Worker Node action to make proxy or the CatDV Pro client?

    If you’re using the client, really the only way to filter is to view the Proxy File Name and sort by that in a view.

    Be careful, however, the client can only display that field if the proxy share/folder/location is mounted. This is not stored in the db, so this field’s status is conditional, depending on the mount of the proxy location.

    The reason for this is that if you spent a year making proxy in your office and then left the office without that proxy drive, just as an example, your proxy would be “offline”. There’s no way for CatDV Pro to know if that proxy is somewhere waiting to be mounted, of if for instance the drive was erased and you actually need to re-make all those proxy files.

    If you have an automated system, in a stable environment, then you can create and flag a “proxy status” field and know that the computer will always set it. This can be done manually, but it can be hard to remember to do reliably.

    Hope this helps.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    November 12, 2014 at 8:55 pm in reply to: Production Groups

    John, this is one of the clients that I spoke to you about that was having slow-down issues with MySQL on a Windows server. We resolved the other client’s issues by integrating an Linux MySQL setup on a VM.

    Justin’s company is currently trying to “go it alone” without dealer support. I know it’s not exactly a “CatDV support” issue, but any guidance you could provide him would be hugely appreciated while the higher-ups work out who will provide on-going support on the ground.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Thanks Tim,

    I have a new-found respect for software developers/companies. 😉

    Now, back to writing manuals.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    October 21, 2014 at 5:38 pm in reply to: Shared Smart Folders – Revised

    Thanks John, that answers a question that I’ve had for a while myself about the Anonymous Group.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    October 17, 2014 at 3:18 pm in reply to: Critical Java Update!!

    Hey guys, that link is live if you cut and paste it.

    https://www.java.com/en/download/help/mac_java_update.xml

    But it seems to not work as a “link”. D#$M you Forum!!! 😉

    I know you guys all have Google too.

    Thanks for the catch Dougal!

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    October 16, 2014 at 4:40 pm in reply to: Scanning For Disconnected Media

    This is not available as the nature of CatDV Pro is that the client can be run on a system without the storage mounted. (One of its benefits if you need to give people access to proxy and not the high res.)

    If someone using CatDV Pro on a laptop out of your building “scanned” of course it would see everything as offline. This would terrify many users and could also create a ton of traffic for a storage system so this “feature” would have to be seriously restricted to admin users, in my opinion.

    We, at North Shore, have been discussing the idea of creating a “checker” app that would scan the db and check the paths. This is best done by a Worker automation since; 1. It would take forever for a large system, and 2. It needs a very fixed location and mounted storage in order to work.

    If you unmount your proxy storage, you will instantly see what files are online and offline, but that is not an automated process.

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

  • Bryson Jones

    October 7, 2014 at 4:45 pm in reply to: CatDV 11 QT abilities

    CatDV Pro has limited/no built in automation capabilities, in and of itself.

    However, Actions, which are part of version 11 will be capable of many types of automation.

    The main thing to be careful with these sorts of workflows is whether or not your media follows a strict (and I mean strict) path. Once we get into the meat of things, many workflows are unworkable in the real world.

    For example, let’s do an easy one. If you want the “parent” folder name entered into a field that’s no problem with the Worker Node.

    /Media_Volume/Projects/2014-08-07/clip.mov The parent is “2014-08-07”

    That’s easy, right?

    But what if someone drops XDCAM EX in there?

    /Media_Volume/Projects/2014-08-07/Card_07/BPAV/CLPR/clip.*** might be your path, and your parent is now “CLPR”, which is not that useful.

    It gets worse as you shoot and ingest more media types. Each type of camera/footage will give you a different outcome.

    It can be worked out, but you need a different workflow/programming spec for each type of footage or you need to constrain your footage format and file paths obsessively.

    The program would need a lot of intelligence to figure out what was going on and that’s hard to do for all situations. This is why truly automated workflows tend to require a good bit of programming and error checking.

    Throw this into a mixed Mac/Win environment and it all gets even harder to do well.

    Note that this is coming from a guy who’s company name includes the word “Automation.”

    bryson

    bryson “at” northshoreautomation.com

    northshoreautomation.com

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