In my research, I have come across a few things:
-If you are using a phone to login to Creative COW, it looks as if there are select phones that have a hard time with the “remember me” checkbox. The iPhone6 had this problem in the past, for example. I do not know what other specific phones struggle with this at this time, however.
-Another possibility is that if a user’s browser is configured to clear all cookies, when the browser is closed; the effect is as if the user is logged out, every time they close their browser; irregardless of whether or not the “Remember Me” box is checked.
-It looks like the cookie is set to “remember” a user’s name and password for 14 days and 12 hours, if there happens to be a longer span of time between logins.
I will continue to look into this, however.
Additionally, Creative COW is working on a couple of updates within the next week or so that may solve this issue as well.
Thank you for your patience Ann!