[Brendan Stark]

I just received this email:

Greetings,

We are excited to report that Active Storage Support will be back online shortly, and apologize in advance for any inconvenience this may have caused with your Support request during our recent hiatus.
We will be at NAB in April, so please look for us there, and we can reconnect and answer any questions or concerns you may have.
If your service request has been resolved, please let us know, and we will update our records.
We will continue our commitment to deliver first class service, and we will work tirelessly to touch base with you in a timely manner to restore your faith in Active Storage

Best Regards,

The Active Storage Support Team

It looks like skytech.tv bought them out. This should be some good news for those of us with new Active SANs in production.