[Boris Yamnitsky]

We believe we reproduced your problem on one of the iMacs in the lab and found a solution to it. The fix will be included in a free update to BCC 7 FxPlug within the next few weeks .

Thanks for reporting the bug.

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

I can give you an update on the CS5 compatibility under Leopard. Thanks to Adobe engineers we were able isolate and fix the problem. We will provide this fix in an upcoming BCC 7.04 update.

Sorry for inconvenience,

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

I stand corrected. It seems that CS5 is is now compatible with 10.5. I know you are talking with our tech support now. I’m sure we will find a solution shortly.

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

I’m under impression that Adobe CS5 AE is not supported on Leopard even though you can successfully launch the app. I will dig deeper in our QA records. I have a feeling we saw the same problem in our QA lab.

Sorry,

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

Under the Mac Help menu there should be Boris RED Help. If that does not launch the main help page go to Applications/RED 4/Documentation/BorisRED4Help.html

Most of the phonebook is tacked inside Creating Effects chapter. The web-based help system can be found here:

https://borisfx.com/red/Red_4.0.2_Help/wwhelp/wwhimpl/js/html/wwhelp.htm

I can see how it is easy to miss. It is linked as Online Help from the main RED landing page but not from our general documentation page. We’ll fix that omission. Thanks for pointing this out.

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

I do not see why you can’t launch RED standalone while Media100/RED is rendering. It will not speedup the render but it should be OK.

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

Markus,

Thanks for your thoughts. You’ll see more training options when RED 5 is shipping. We’ll consider a printed manual/tutorials as an option too.

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

you are very welcome Jim, I’m glad Media 100 and Boris RED are working out for you.

Cheers,

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

I believe we still have RED 3 manuals somewhere in the backroom (they look like phone books) so we can send you one if you really want it. With RED 4 release we switched to hypertext-based online help which in my view is far superior to printed docs for the following reasons:

– it’s much more extensive because there is no page count constrain; our old manuals printed in two volumes 900 page each

– it’s full-text search-able and hyperlinked so it is much easier to navigate

– you do not need reading glasses to read it

– it’s aways with you, no need to lug phonebooks anymore, feel free to copy the folder to laptops, etc, no license restriction for intended use, you can even view it on our web site:

https://www.borisfx.com/red/Red_4.0.2_Help/wwhelp/wwhimpl/js/html/wwhelp.htm

As you mentioned, Steve Oackley training DVD is another excellent source of info. In addition, feel free to ask questions here on the Cow’ BorisFX forum. If you question does not require testing in the lab it will be answered very quickly.

Cheers,

Boris Yamnitsky
BorisFX

[Boris Yamnitsky]

Wait a minute. The windows version has been solid from day one!

Have you contacted our support about your problem? What is your graphics card and OS?

Sorry about your particular problem and let’s work together to resolve it.

Boris Yamnitsky
BorisFX