Hi! Vincent,
Thanks for your quick response.
According to my client, and my friend who also free-lances for this company, there is a way to save these without them being named as a CMYK file and instead as a “Single Color PMS file”. We had already done what you suggested, and they aren’t accepting that. They want the CMYK completely eliminated. Both parties sent me a sample of what I need to do, but when I open those files in AI, they show in my software as CMYK files. They are also using CS4 on a Mac.
Is there a preset under preferences or somewhere else in CS4 that would allow me to save them in this ‘1 Color PMS’ format?
Here are some of the messages the client has sent in order from oldest to most recent:
“All final files need to be 1C.”
“I have uploaded a reference file to show the (company) logo on a different style cup as a single color PMS.”
“I don’t understand why you can’t correct the files from CMYK to single PMS. Like items have always been done as single PMS; there should be no reason why this can’t be accomplished.”
You can see that she’s losing patience… I don’t want to tell her that we can’t do this.
Thanks for your help!
Bobbie