[Ann Wang]

Hi Julian,

Thanks a lot. My email address is annguo@gmail.com. My camcorder is purchased in 2008, so probably is an “old version”? Please send both versions any way.

Thanks,
Ann

[Ann Wang]

Hi, I have upgraded the EX1 firmware from 1.0 to 1.26 and the camcorder was having problem after upgrade. It took long time to start up and some other strange behaviors. I then downgraded it to 1.05. Then from 1.10, 1.11, etc. The camcorder is back to normal in terms of start up time and other functions. However, it seems to lost the audio. Audio play back has lots of static noise and only a little bit of real audio recording in very low volume. Does anyone know what is the problem and how to fix it?

Thanks a lot for your help.

Ann

[Ann Wang]

Hi, do you have firmware version 1.13? Thanks!