[Anniebee]

I will certainly try this next time I work with this printer. Thanks again.

[Anniebee]

Thank you both for your help. I ended up sending it to another printer (a newspaper who regularly outputs film for other high-end publications) to see if they could output the film or find the problem (they have pitstop). Turns out it ripped just fine and the film is waiting for me now. I suspect the printer I was originally working with did not have the proper software, which software they were lacking I’m not sure but would like to find out for future reference.