[André Ouellet]

We started having the same problem in our last 4 RED shootings. It seems completely random. We haven’t had that problem for a while, but since the new Mysterium Camera came out, it’s a RED nightmare! AGAIN!

We are using the Automatic Duck workflow here, which is similar to the MetaCheater one. When we import the AAF (or ALE with MetaCheater), we have all our master clips with the necessary metadata. When we batch import the hell outta thos clips, 1 of 3 clips is all black. And as you said, Martin, when I restart Avid and try importing the same clips again, some of them will work, some of them won’t.

So I am lead to believe that the RAW clips are problematic. Funny thing though, we’ve had problems with corrupted files, not so long ago. We asked the data wrangler to check the files and said everything was ok on his side… Then, when the project went for its online session, the studio called us in panic saying that one of the shots they needed was corrupted and not even RedRocket could solve it. Keep in mind that I am speaking of two completely different RAW files. We checked on our backup disk… and the file was 100% fine. We sent them the file, finished the project, So from one backup to another, different files were corrupted on different backup disks…. Talk about stability! So if you have some trouble with one clip, try transfering it to another drive and it might just work!

I hate RED with a passion. The only company that releases its product without testing or providing software to properly work with their products. Bravo.