[Andrew Nelson]

Hello,

I don’t think I’ll be able to provide you with a link to the video. The company I work for has strict non-disclosure agreements. However, I might be able to provide a bit more information.

The preset we’re using is the youtube 1080p preset. The frame rate of the video source is 23.978.

I think I have isolate to where the problem occurs. Whenever I reopen an avid project, the video signal resets, causing Media Express on the other computer to hiccup. At that point, if I don’t reset Media Express, it causes the offsetting problem. If I restart Media Express at that point, it appears fine.

Also, there’s another issue I’m having. Whenever I click the capture button to start recording, there’s an 90% chance that the recording instantly fails. Meaning that the program generates a video file, but stops recording instantly. I usually have to click the capture button a handful of times before it starts recording fully.

I should also mention that at the same time, I’m outputting another video signal to a Mac, using a Decklink HD Extreme 3D+ capture card and Media Express, and as of this far, I have had no errors with it. The video captures perfectly fine, and it starts recording on the first click.

I hope this helps,
Thank you
Andrew