[Adrian Deville]

Thanks Bill.

Of course I went mad with more research between then and now and I have solved the problem. They were connected it seems, since (as I read somewhere), Encoder (and perhaps other elements of CS4) seem to be affected by the introduction of audio-plugins and search for them once they have been installed when they are doing their job… Having incorrectly uninstalled this plug-in/app, Encoder was hanging when it tried to cue items being exported to it for encoding from PPro (PPro was working fine)…

The solution was to read up on WAVES site about exactly where all the bits and pieces were distributed in my mac and to remove each one, though your idea would have worked too i now see…

It pays to uninstall the right way…

[Adrian Deville]

Thanks to all, I got hopeful there. But what if I said there are no files in my mac CS4 media core folder? I’m still really stuck…

As background, I (very much a mac noobie), recently installed Waves GTR Solo (free trial for 1 year version) which lapsed before I managed to get the free serial in and registered etc. The ‘trial has expired after 7 days’ message led me to try a new install but this failed to do the trick (one chance only at this it seems?). Anyway, I then decided to remove it, and being new to mac, uninstalled the app (perhaps incompletely or incorrectly by trash dragging). Not long after, while trying to use encoder to render out 5 video files in Premier Pro, I notice a blank dialogue box with the header ‘select waves 7.0 plug-ins’ or something to that effect, which hangs in front of all other work adn which is obviously searching for components? Maybe due to my deletion efforts? Some bits or one file – [Waves/Plug-in Settings/GTRSolo ToolRack Settings.xps] – are in the trash, but I dont know where they/it belong, nor how to remove traces of Waves plugins that Encoder CS4 might be looking for… I know my approach to removal of app was dumb, but maybe this is conected to my CS4 probs?

Can anyone help? Many thanks