Hello Jeremy,
That is very strange. I have seen this before, sometimes emails do get lost in the void of email processes. This particular email seems to have been sent out, and received a notice that everything was okay from your email service provider. Perhaps check your spam folder for the message. Be sure to mark Creative COW email as important and not spam to help them get to your inbox. Your email provider may have dropped the email somewhere in its system, as it looks like our mail system handed it off with a confirmation that everything was okay.
Abraham