Abi
Forum Replies Created
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Well, I sent them my camera and a week later they said they were going to fix it – no charge.
Of course, I had to scream and shout and stomp my feet a lot, so I don’t know if they’ll do it free for everyone.
I haven’t gotten it back yet. They said 10 days and I think it’s getting close to that now…
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FYI – The FLAT RATE to fix ANYTHING on the camera is $145!!!! That doesn’t include shipping or tax.
Looks like I’m going to have to buy a new camera…NOT a CANON!!!
Now I’m off to http://www.planetfeedback.com to write a letter to the Canon corp.
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It’s the CCD chip, and if you start searching that out on the web, you’ll find you’re not alone. My zr70 – purchased in the fall of 2003, “blacked out” last month.
If you e-mail canon support, they’ll give you a lot of BS troubleshooting (even though they know what the problem is) and then they’ll tell you to mail it to California or New Jersey.
I’m in the process of e-mailing them back so they can tell me what they charge for this fix. Someone on another site estimates $240. I paid about $550 for mine, and I sure as hell am not going to put $240 into it when I can buy a new one.