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Activity Forums Adobe After Effects Zooming in problems with After Effects 2015

  • Zooming in problems with After Effects 2015

    Posted by Jessica Edwards on March 15, 2016 at 1:31 pm

    Hi,

    I was just wondering if anyone could help, or if anyone has had the same problem. An editor at work is working on a 4k project. The issue that we are having is whenever he zooms in to the footage it disappears as if it’s still loading, but it re-appears again when he zooms out (weird!).

    It seems to me that After Effects is struggling with the project, or the computer in general. I’ve removed some cashe files to see if it helps the computer, but nothing has improved.

    Any ideas?

    Walter Soyka replied 5 years ago 5 Members · 7 Replies
  • 7 Replies
  • Walter Soyka

    March 15, 2016 at 4:33 pm

    Which exact version of Ae CC 2015? The comp viewer panel not redrawing correctly was a pretty common problem with comps of any resolution in the earlier 2015 releases, but I’m not seeing that so much now.

    Walter Soyka
    Designer & Mad Scientist at Keen Live [link]
    Motion Graphics, Widescreen Events, Presentation Design, and Consulting
    @keenlive   |   RenderBreak [blog]   |   Profile [LinkedIn]

  • Jessica Edwards

    March 15, 2016 at 5:02 pm

    Thanks for replying, the version I have is After Effects 2015 13.6.1.6

  • Daniel Waldron

    March 15, 2016 at 7:16 pm

    Just to clarify, by “zooming in” do you mean scaling up the footage? If you are using a camera in After Effects to push in on the video, it’s possible you’re just moving past the footage in 3D space. This is likely not the case here, but you never know. Sometimes it’s the simple things…

  • Jessica Edwards

    March 17, 2016 at 12:17 pm

    As in using the zoom tool to get a closer look at the footage. It’s not moving past the footage in 3D space. It doesn’t seem to be a problem in the 2014 version, just the 2015 version. I’m thinking it could be a bug from using After Effects 2014 and then opening it up in 2015?

  • Daniel Hetherington

    March 24, 2016 at 1:34 pm

    Yes! I just had this problem yesterday using camera z controls. Annoying – and still trying to wrap my head around it. It has to do with how AE and its adaptive resolution is on the preview screen. My images shrank in size on the screen every time I moved on the timeline until it loaded fully on the preview screen. It might be a preference you can turn off, or maybe pre-comping it might help. I was too time strapped to play around with it.

  • Pedro Amaral

    June 4, 2021 at 7:59 am

    A bit late in the game but I’m just experiencing this same issue and I’m on AE 2021 (18.2)
    In my case, this is has nothing to do with a heavy file/memory/GPU.
    I have a fresh new AE file and as I import a specific PNG, a simple 250x250px image, and create a composition with the image inside (250×250 canvas), After Effects does not display the image at specific zoom levels.

    What seemed to do the trick for me is changing the colorspace from 8bpc to 16bpc. This may not be ideal if you’re working with specific effects that work better at 8bpc but seems to fix the issue in my case.

    Another odd thing that works for me is resizing the composition where this image is by as little as 1px (251×251) the issue stops happening. However if I try to precomp it, and resize the new parent comp back to the original (and wanted) size of 250×250, the problem returns and the image does not show again.

    Anyway, these worked for me but it doesn’t entirely fix the issue but at least might workout for you in some cases, I hope it helps anyone else experiencing this.

    Sad to see that 5 years on we’re still experiencing frustrating bugs like this.?

  • Walter Soyka

    June 4, 2021 at 7:04 pm

    Try clearing your cache. Memory > Purge > All memory & disk cache…

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